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Onsite

IT Support for Businesses

We scale cloud solutions for all organisations, small or large. Achieving your best potential.

Onsite Managed Services in IT, Exclusive Packages

Before engaging with Glo IT or any onsite IT support provider, it's essential to clarify the scope of services they offer, their pricing structure, response times, and any service level agreements (SLAs) they provide. This ensures that you receive the support you need within your budget and timeframe.

24/7, 365 Days a Year

Glo IT may offer a range of onsite IT support services tailored to the needs of businesses or individuals. These services could include:

  1. Hardware Troubleshooting and Repair: Assistance with fixing issues related to computers, servers, printers, or other hardware devices.
  2. Software Installation and Configuration: Help with installing, setting up, and configuring software applications on your systems.
  3. Network Setup and Maintenance: Assistance with setting up, configuring, and maintaining your network infrastructure, including routers, switches, and access points.

Our Cloud Solutions Partners, Delivering Scale

Data Center Scalabilities

Going with Glo IT, gives you access to our Reading and Manchester data center. Delivering speed strengths of steel.

Professional Advice

Our Team of professionals, will walk you through the process of using Cloud, and support with training.

Commercial Connectivity

We assess your business setup, ensure it is ready for Cloud, and if not we will offer you some our partner commercial services Free as introductory.

IT Support onsite in a Nutshell

Account Manager

Get your own dedicated account manager, whilst you explore your journey with one our engineers on site.

Leading Systems/Software

Utilise our systems and sofrware, on site as if you was your own IT service provider.

Finance Management

Our flexible, monthly and non-contractual costs make our services leading from the rest, we closely monitor industry standards and provide flexibility to our partners to get the best in IT.

Professional Training

Training from our licenced, and Certified training manager. Have the ability to be certified with Microsoft, or even planning a ISO Accreditation.

Minimal Disruption

Disruption will be minimised as you will have your IT Support onsite to respond rapidly to an incident or outage.

Onsite Support

Have your dedicated helpdesk and IT Support on site.

Free IT Support Audit

Infrastructure Security: This involves assessing the security measures in place to protect your network, systems, and data from unauthorized access, breaches, and cyber threats.

System Performance: Glo IT may review the performance of your hardware and software systems to ensure they are functioning optimally and meeting the needs of your organization

IT Policies and Procedures: They’ll likely review your IT policies and procedures to ensure they are comprehensive, up-to-date, and compliant with relevant regulations and best practices.

User Support Processes: Glo IT may evaluate how your organization provides IT support to users, including help desk procedures, response times, and resolution rates.

Backup and Disaster Recovery: Assessing the effectiveness of your backup and disaster recovery plans to ensure critical data can be recovered in the event of an outage or disaster.

We value our partnerships

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